SMS Terms & Conditions
SMS Terms & Conditions
Pineapple Mechanical Services
SMS Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Pineapple Mechanical Services, you may receive SMS messages related to:
Appointment confirmationsTechnician arrival notificationsService updatesCustomer support responsesBilling or invoice notifications
Example:“Hello [Customer Name], your HVAC technician from Pineapple Mechanical Services is on the way. Reply STOP to opt out of SMS messages.”
Message Frequency
Message frequency may vary depending on the type of communication. Customers may receive up to 2 SMS messages per week related to appointments, service updates, or billing notifications.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan.
Opt-In Method
Opt-In Method
Customers may opt in to receive SMS messages from Pineapple Mechanical Services by submitting a contact form on our website and selecting the SMS consent checkbox before submitting the form.
By checking the consent box and providing their phone number, customers agree to receive SMS messages related to customer care, appointment scheduling, service updates, and billing notifications.
Customers may also initiate SMS communication by texting our business number at (888) 404-8836.
Website contact form:https://pineappleac.com/
Opt-Out Method
Customers may opt out of receiving SMS messages at any time by replying STOP to any SMS message received. After opting out, no further SMS messages will be sent.
Help
If you need assistance, you may reply HELP to any SMS message or contact us directly.
Standard Messaging Disclosures
Message and data rates may apply.You can opt out at any time by replying STOP.For assistance, reply HELP or visit our Privacy Policy:https://pineappleac.com/privacy-policy/
Pineapple Mechanical Services
SMS Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Pineapple Mechanical Services, you may receive SMS messages related to:
Appointment confirmationsTechnician arrival notificationsService updatesCustomer support responsesBilling or invoice notifications
Example:“Hello [Customer Name], your HVAC technician from Pineapple Mechanical Services is on the way. Reply STOP to opt out of SMS messages.”
Message Frequency
Message frequency may vary depending on the type of communication. Customers may receive up to 2 SMS messages per week related to appointments, service updates, or billing notifications.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan.
Opt-In Method
Opt-In Method
Customers may opt in to receive SMS messages from Pineapple Mechanical Services by submitting a contact form on our website and selecting the SMS consent checkbox before submitting the form.
By checking the consent box and providing their phone number, customers agree to receive SMS messages related to customer care, appointment scheduling, service updates, and billing notifications.
Customers may also initiate SMS communication by texting our business number at (888) 404-8836.
Website contact form:https://pineappleac.com/
Opt-Out Method
Customers may opt out of receiving SMS messages at any time by replying STOP to any SMS message received. After opting out, no further SMS messages will be sent.
Help
If you need assistance, you may reply HELP to any SMS message or contact us directly.
Standard Messaging Disclosures
Message and data rates may apply.You can opt out at any time by replying STOP.For assistance, reply HELP or visit our Privacy Policy:https://pineappleac.com/privacy-policy/